Mote communication
Not much info flowed from your end
Had to initiate the flow and alot of initial. For first time home buyers this is a process that needs to.be explained.
Was not walked through closing docs prior to closing
Colleen M MMar-25-2023
Reviewed by Beverly A for Thomas Bickett
Level of communication and thoroughness from whole team was outstanding. We are especially appreciative of help from Tom & Chris.
Beverly AMar-20-2023
Reviewed by Kenneth D A for Thomas Bickett
Quickness and ease that your staff made the whole process for us.
Kenneth D AMar-15-2023
Reviewed by Allison S for Thomas Bickett
Thomas and team explained everything for every step of the way with Cash to Keys and my closing. The online app made applying for the mortgage so easy and fast!
Allison SMar-14-2023
Reviewed by Domenic J S for Thomas Bickett
Domenic J SMar-13-2023
Reviewed by Joey Contino for Thomas Bickett
Tom and his team have been absolutely amazing to work with these past few months.
Tom's dedication to his clients is unlike anything I have seen before. He was available to us at all times of the day if we had any questions or concerns. He took the time to explain every detail to make sure we understood every step.
I always felt like I knew exactly what was going on, and they were happy to answer any questions or concerns that I had.
The system they have on keeping you on target is perfect.
Joey Contino Mar-08-2023
Reviewed by Joseph A C for Thomas Bickett
Tom and his team have been absolutely amazing to work with these past few months.
Tom's dedication to his clients is unlike anything I have seen before. He was available to us at all times of the day if we had any questions or concerns. He took the time to explain every detail to make sure we understood every step.
I always felt like I knew exactly what was going on, and they were happy to answer any questions or concerns that I had.
The system they have on keeping you on target is perfect.
Joseph A CMar-08-2023
Reviewed by Colleen M M for Thomas Bickett
Colleen M MMar-04-2023
Reviewed by Alexander T for Thomas Bickett
It was great to work with Tom and his team, Gina and Rachel - they guided me during all the steps of getting a mortgage to purchase my new house. In my case, the entire process took about 6 months, from August when I first called Tom, to February when the purchase was completed. Things have been especially busy in the last two months. The communication via phone and email was always prompt and informative. They have a convenient way to upload the requested documents and information. For these six months I always felt that Tom was keeping everything in check, making sure the process runs smoothly. Tom attended the closing - my agent, Christine Amato (sadler krupa realty) and I were glad to meet him in person.
Alexander TFeb-28-2023
Reviewed by Patricia G for Thomas Bickett
Tom is extremely knowledgeable and helpful. It's always a pleasure to work with him and I have a high level of confidence that the transaction will close when he is doing the financing.
Patricia GFeb-28-2023
Reviewed by Joseph C for Thomas Bickett
Tom made sure that our mutual client understood every part of the mortgage process. He responded to all questions our client had in a timely manner and in a language that our client could understand. At the closing, he again made sure that our client understood every document and what he could expect in the future. I will recommend Tom again and again.
Joseph CFeb-25-2023
Reviewed by Destinee C J for Thomas Bickett
Smooth and easy
Destinee C JFeb-25-2023
Reviewed by Gary D for Thomas Bickett
Every one kept us updated and informed. This was very helpful for my wife and I.